Mother of The Bride Dresses  New customer get US$10 Off
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ImpressMother.com Customer Q&A

By  Debbie Drolshagen,   posted Jul 25, 2017
Are your dresses already made? I am between size and want to order a size 18 and a size 20 and return one of them. Thanks Debbie
By  Customer Service Center,   posted Jul 25, 2017
Hi,thank you for your inquiry. we have different time for Processing and Shipping for your selection :  

Processing Time:
A.Regular order:15 working days(making)
B.Rush order (pay US$35.99 for extra for each dress): 7 working days(making)

Shipping Time:
A.Standard :3-5 working days(shipping)
B.Expedite :1-3 working days(shipping)
The whole time for dress is Processing Time+Shipping Time.
As you see , you can choose the time combination according to when you want to receive the dress. Enjoy your shopping here.

By  Karen Moulder,   posted Mar 1, 2017
My daughter is getting married in Brasil in Sept and I need a mother of the bride dress- what is your address please ? thanks
By  Customer Service Center,   posted Mar 1, 2017
Hi,thank you for your inquiry. We only sell gowns online. Enjoy your shopping here.
By  Lucy,   posted Feb 28, 2017
Do you have any retail outlets that I could go to and try this dress on?
By  Customer Service Center,   posted Mar 1, 2017
Hi,thank you for your inquiry. Sorry, we only sell gowns online. Enjoy your shopping here.
By  Wendy,   posted Feb 19, 2017
Does this dress have a built-in bra? Is it lined? Thank-you.
By  Customer Service Center,   posted Feb 19, 2017
Hi,thank you for your inquiry. Yes, it has built-in bra and it is lined. Enjoy your shopping here.
By  Rita Smith,   posted Feb 16, 2017
When can I expect my order to ship?
By  Customer Service Center,   posted Feb 19, 2017
Hi,thank you for your inquiry. Dear, the estimated shipping date is around Feb 22nd. Enjoy your shopping here.
By  Rita,   posted Jan 29, 2017
You have a dress I like but not in the exact size. I am a size 4 in the United States but your sizes seem to run smaller. If I get you my size can you make the dress to fit me?
By  Customer Service Center,   posted Jan 30, 2017
Hi,thank you for your inquiry. If there is no your size in our size chart, please choose custom size for the dress, then it will fit you. Enjoy your shopping here.
By  Ruby Nix,   posted Jan 7, 2017
My order number is IMF24165 and after placing and paying for my order an hour ago I realized that the sizes may run small therefore I need to increase my size request to a size 24 - same color choice of purple.
By  Customer Service Center,   posted Jan 8, 2017
Hi,thank you for your inquiry. OK, no problem, we have updated the size for you.
Don't worry about that. Enjoy your shopping here.
By  Dr. Carla Stanford,   posted Nov 18, 2016
3 questions: 1. Do the dresses run large, small, or true to American size? 2: How long will a dress take to receive after ordered (going to America)? 3: Can I order samples and how long will it take to get those? Thanks, Dr. C Stanford
By  Customer Service Center,   posted Nov 19, 2016
Hi,thank you for your inquiry. 1. About the size, we suggest you should compare your size with our standard size chart, if there is no your size, we suggest you choose custom size for your dress.
2. It usually takes 7-15 working days to make a gown.
3. Yes, you can order samples. Do you mean color samples? If so, it usually takes 3-5 working days for you to get them. Enjoy your shopping here.
By  Joyce Easterling,   posted Sep 23, 2016
I think a placed an order, paid with a credit card... I don't under stand all the pay PP.....CAN I GET INFORMATION OF A CONFERMATION THAT IS WAS PAID WITH MY CREDIT CARD....THANK YOU
By  Customer Service Center,   posted Sep 26, 2016
Hi,thank you for your inquiry. Please do not worry, we received your payment fron Paypal. Enjoy your shopping here.
By  Kristine Hasse,   posted Sep 21, 2016
I am 5"1 and bust size is 41.5 waist size is 41 and hip size is 48.not sure what size to order.and I will be wearing heels that are 3 in high.please help
By  Customer Service Center,   posted Sep 26, 2016
Hi,thank you for your inquiry. Thank you for your interest.
We suggest yuo can choose custom size.
It always fit you well. Enjoy your shopping here.
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